London Underground

Calls Unheeded? Transport for London Says Certain Merchant Fees Rising Despite Complaints

Nearly nine months after open-loop payments pioneer Transport for London sent an unmistakable signal to banks and payments schemes that it was unhappy about rising transaction fees, not much appears…
Motu Move validator-New Zealand

Auckland Launches Open-Loop Service as Planned, as It Awaits Implementation of National Rollout in New Zealand

New Zealand’s Auckland Transport will launch open-loop payments Sunday, bringing credit and debit card acceptance to buses, trains and ferries serving the country’s largest city–at least two years before Auckland…
Melbourne Metro

Report: Conduent and State Transport Officials in Melbourne at ‘Loggerheads’ Over Contract, but State Denies Problems

Transport officials in the Australian state of Victoria continue to deny there are any problems with the implementation of a new ticketing system by U.S.-based supplier Conduent Transportation, despite new…
WMATA metrobus

Washington, D.C., Transit Agency Chooses Littlepay over Incumbent Cubic for Open-Loop Upgrade

The Washington (D.C.) Metropolitan Area Transit Authority, or WMATA, has selected small payments service provider Littlepay to roll out its “open-payment overlay project, Mobility Payments has learned. It’s a surprising…
London Underground
Calls Unheeded? Transport for London Says Certain Merchant Fees Rising Despite Complaints
Motu Move validator-New Zealand
Auckland Launches Open-Loop Service as Planned, as It Awaits Implementation of National Rollout in New Zealand
Melbourne Metro
Report: Conduent and State Transport Officials in Melbourne at ‘Loggerheads’ Over Contract, but State Denies Problems
WMATA metrobus
Washington, D.C., Transit Agency Chooses Littlepay over Incumbent Cubic for Open-Loop Upgrade

Open Loop View All

London Underground
In-Depth

Calls Unheeded? Transport for London Says Certain Merchant Fees Rising Despite Complaints

Dan Balaban - Nov 22, 2024
Nearly nine months after open-loop payments pioneer Transport for London sent an unmistakable signal to…
Motu Move validator-New Zealand
Insight

Auckland Launches Open-Loop Service as Planned, as It Awaits Implementation of National Rollout in New Zealand

Dan Balaban - Nov 15, 2024
New Zealand’s Auckland Transport will launch open-loop payments Sunday, bringing credit and debit card acceptance…

Mobile Ticketing View All

Exclusive

U.S. Transit Agency Releases Cost Analysis for ‘Emergency Procurement,’ Raising More Questions

Dan Balaban - Oct 31, 2024
Texas transit agency Capital Metro stated in an “independent cost estimate” that the emergency fare-system…
Knoxville Bus
Insight

U.S. Agency Pulls Back from Going Cashless, Citing Some Rider Complaints

Dan Balaban - Oct 24, 2024
A transit agency in Knoxville, Tenn., yesterday introduced account-based ticketing, fare capping and new reloadable…
CapMetro app homescreen
Exclusive

U.S. Agency Releases First Details about Reasons for ‘Emergency Procurement’ to Replace Fare System; is It Enough?

Dan Balaban - Oct 16, 2024
Texas transit agency Capital Metro said 1.25 million fare transactions went unprocessed during a 30-day…

MaaS View All

umob app
Insight

Small Dutch Start-Up that Bought MaaS Global Assets Says It Can Avoid ‘Pitfalls’ That Defeated Whim App

Dan Balaban - Apr 24, 2024
The small Dutch start-up that bought pioneering mobility-as-a-service start-up MaaS Global from a bankruptcy administrator…
MaaS Global

From Guru to Poster Child for MaaS’ Failures, Whim App Founder Calls it Quits

Dan Balaban - Mar 15, 2024
Sampo Hietanen, founder and CEO of high-profile mobility-as-a-service start-up MaaS Global this evening issued some…

Closed Loop View All

Melbourne Metro
Insight

Report: Conduent and State Transport Officials in Melbourne at ‘Loggerheads’ Over Contract, but State Denies Problems

Dan Balaban - Nov 11, 2024
Transport officials in the Australian state of Victoria continue to deny there are any problems…
Melbourne tram
Exclusive

Tip Sheet: Will Conduent Put Its Transit Fare-Collection Business on Sale Again?

Dan Balaban - Oct 31, 2024
Conduent, a major fare-system vendor, may again be shopping for a buyer for its fare-collection…

Industry Insight View All

Paying by phone
Industry Insight

Avoiding the Interchange Squeeze

Kevin Burgess - Jan 18, 2023
Open-loop payment systems are a simple and consumer-friendly option for public transit agencies. They are…
Industry Insight

Building Flexibility into Fare-Collection Systems

Amin Shayan - Oct 06, 2021
Contactless EMV payments are being recognized the world over as an essential way to modernize…