Article Highlights
A U.S. transit agency in Tennessee was planning to go cashless, but some riders had other ideas. Very few agencies in the U.S. have been able to eliminate cash on board their vehicles.
The impact analysis said 62% of KAT’s passengers are considered low income and more than 40% pay with cash. A survey of more than 300 riders the agency conducted in August for the fare analysis, indicated the percentage of cash usage might be even higher.
• KAT (Knoxville, Tenn.)
• Gr. Dayton RTA
• Masabi
• Transit (app)
• InComm Payments
A transit agency in Knoxville, Tenn., yesterday introduced account-based ticketing, fare capping and new reloadable contactless cards, all geared–at least in part–to enable the agency to eliminate cash acceptance on board its buses.
It would have made Knoxville Area Transit, or KAT, one of the few agencies in the U.S. to rid its vehicles of cash. But KAT, which had proposed only last month to end cash acceptance starting Dec. 2, quickly reversed course after receiving pushback from some riders.
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