In-Depth: Canadian Transit Agencies See Low Adoption of Open-Loop Payments

Fare policies still strongly favor closed-loop cards, with agencies mainly targeting open loop at occasional riders. It remains to be seen when that emphasis will change.

Story Label In-Depth by Dan Balaban Posted on February 2, 2023 (February 3, 2023) Posted in Open Loop Tagged Canada, Editor's Choice

SkyTrain-Vancouver

Kaedeenari

Article Highlights

Key Takeaway:

Despite a high-profile launch recently of domestic debit card acceptance in Canada and more open-loop rollouts there, Canadian transit agencies say they have no plans to promote open-loop payments over their closed-loop cards–at least for now.

Key Data:

• Table: Open-loop adoption rates; fare policies vs. closed loop in Canada

Organizations Mentioned:

• TransLink (Vancouver)
• Metrolinx (Toronto)
• STL (Laval)
• Interac
• UP Express
• Hamilton Street Railway
• Oakville Transit
• Transport for London

Despite a high-profile launch recently of domestic debit card acceptance in Canada and more open-loop rollouts there, Canadian transit agencies say they have no plans to promote open-loop payments over their close-loop cards.

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