Article Highlights
Dutch PTOs plan to expand their national open-loop payments service, OVpay, to more discount products now offered only with the country’s closed-loop card. The PTOs face challenges, including lower growth in use of open loop. And they must gear up quickly to roll out a new closed-loop card for riders who cannot or will not use debit or credit cards to pay for tickets.
• Table: Table-OVpay-stats-Sept., May, Feb. 2024
• Chart: OVpay share-total trips-through Sept-2024.jpg
• Translink (Netherlands)
• GVB (Amsterdam)
• RET (Rotterdam)
• Arriva (Netherlands)
• Transdev (Netherlands)
Public transport operators in the Netherlands plan to expand the discount products that customers receive when they tap their debit cards–with the goal of offering the same discounts as riders now get with the country’s much-used national closed-loop card.
This expansion has long been planned but is occurring as Dutch transport agencies see a continued slowing of growth of open-loop adoption nationwide. (See chart and table below.)
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