Article Highlights

Key Takeaway:

California intercity rail service Capitol Corridor is encountering challenges to roll out open-loop payments, though calls the technology a success so far with riders in a pilot.

Key Data:

• Chart: Cal-ITP projects through Q1 2024

Organizations Mentioned:

• Capitol Corridor
• Amtrak
• Apple
• Google
• Kuba
• Littlepay
• Elavon

Capitol Corridor, believed to be the first intercity passenger rail service to pilot open-loop payments in the U.S., plans to expand the trial soon and is installing contactless readers on all of its trains for an eventual rollout.

But the Northern California rail service, which is the largest transit agency supporting the state-backed open-loop procurement program Cal-ITP, has encountered some challenges that other transit agencies introducing open-loop payments don’t have to deal with.

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