Al Robinson

Article Highlights

Key Takeaway:

Go-Ahead, one of the UK’s big five private bus companies, saw cash usage plummet and contactless rise, in part because of the pandemic.

Key Data:

Contactless payments now accounts for 41% of bus trips outside of London for the Go-Ahead. That’s up from around 30% of transactions in March 2020–when the first Covid lockdown began–and an increase from only 16% in August 2018.

Organizations Mentioned:

• Go-Ahead
• Littlepay

The Go-Ahead Group, one of the big five privately owned public bus operators in the UK, said today it has seen cash usage on board the nearly 3,000 buses it runs in England outside of London fall to 23% of transactions, down from 53% three years ago.

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